General Terms and Conditions of Sale

Art. 1 – General Provisions

1. By browsing this area, the user accesses www.designrevolution.it, accessible via the url: www.designrevolution.it. Browsing and submitting a purchase order on the site constitute acceptance of the Terms and the Data Protection Policies adopted by the site itself, as indicated therein.
2. These General Terms and Conditions of Sale apply to the sale of products exclusively in reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code (Legislative Decree no. 206/05 as amended by Legislative Decree no. 21/14 and Legislative Decree 70/03), on the part of

Design Revolution di Diego Tiveron e Roberto Rossetti & C. snc
Registered office: Via Massolini, 1 – Silea TV
VAT number: 04442950269
Registered with the REA, number TV – 350526

 

3. The user is required, before accessing the products offered on the site, to read these General Terms and Conditions of Sale, which are generally and unequivocally deemed accepted at the time of purchase.
4. The user is invited to download and print a copy of the order form and of these General Terms and Conditions of Sale, whose terms www.designrevolution.it reserves the right to modify unilaterally and without prior notice.

Art. 2 – Purpose

1. These General Terms and Conditions of Sale govern the offer, submission and acceptance of purchase orders for products on www.designrevolution.it, and do not govern the provision of services or the sale of products by parties other than the seller that may be present on the same site through links, banners or other hyperlinks.
2. Before placing orders and purchasing products and services from other parties, we suggest checking their conditions of sale.

Art. 3 – Conclusion of the contract

1. To conclude the purchase contract, it will be necessary to fill out the electronic form and submit it following the relevant instructions.
2. It contains a reference to the General Terms and Conditions of Sale, the images of each product and its price, the payment methods that can be used, the delivery methods for the purchased products and the related shipping costs, a reference to the conditions for exercising the right of withdrawal, and the methods and timeframes for returning purchased products.
3. Before concluding the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale, including the Notice on the right of withdrawal and the processing of personal data.
4. The contract is concluded when the seller receives the form completed by the user, subject to verification of the accuracy of the data contained therein.
5. The buyer will be obligated to pay the price from the moment the online order submission process is completed. This will occur by clicking the “Place Order” button at the end of the guided procedure.
6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

Art. 4 – Registered Users

1. In completing the registration procedures, the user agrees to follow the instructions provided on the site and to provide their personal data accurately and truthfully.
2. Confirmation will in any case release www.designrevolution.it from any liability regarding the data provided by the user. The user undertakes to promptly inform www.designrevolution.it of any change to their data communicated at any time.
3. If the user provides inaccurate or incomplete data, or if there is a dispute by the parties concerned regarding payments made, www.designrevolution.it will have the right not to activate or to suspend the service until the relevant shortcomings are remedied.
4. Upon the user’s first request to activate a profile, www.designrevolution.it will assign them a username and a password. The user acknowledges that these credentials constitute the system for validating the user’s access to the Services and the only system suitable for identifying the user, and that actions taken through such access will be attributed to them and will have binding effect on them.
5. The user undertakes to keep their access credentials confidential and to safeguard them with due care and diligence, and not to transfer them, even temporarily, to third parties.

Art. 5 – Product Availability

1. Product availability refers to actual availability at the moment the buyer places the order. This availability should nonetheless be considered purely indicative because, due to the simultaneous presence of multiple users on the site, products could be sold to other customers before the order is confirmed.
2. Even after the order confirmation email has been sent, cases of partial or total unavailability of the goods may occur. In this case, the order will be automatically corrected by removing the unavailable product, and the buyer will be immediately informed via email.
3. If the buyer requests cancellation of the order, thereby terminating the contract, www.designrevolution.it will refund the amount paid within 14 days from the moment www.designrevolution.it became aware of the buyer’s decision to terminate the contract.

Art. 6 – Products Offered

1. www.designrevolution.it sells:

Graphic prints, Gadgets, COVID-19 prevention products

2. The offer is detailed on our site at the link: https://www.designrevolution.it/negozio/

Art. 7 – Loyalty Program

1. A points collection program called: Coupon is provided. The program works as follows:

discount percentages on purchases by entering the provided code

2. The rules can be viewed on our web page.

Art. 8 – Payment Methods and Prices

1. The price of the products will be the one indicated from time to time on the site, unless there is an obvious error.
2. In the event of an error, www.designrevolution.it will notify the buyer as soon as possible, allowing them to confirm the order at the correct amount or to cancel it. In no case will www.designrevolution.it be obligated to supply the item sold at the erroneously indicated price.
3. The site’s prices are inclusive of VAT and include shipping costs. Prices may change at any time. Such changes will not affect orders for which order confirmation has already been sent.
4. Once the desired products have been selected, they will be added to the cart. It will be sufficient to follow the purchase instructions, entering or verifying the information requested at each step of the process. The order details can be modified before payment.
5. Payment can be made via:

PayPal – Credit Card – Bank Transfer – Cash or Card on Delivery

Art. 9 – Delivery

1. www.designrevolution.it ships throughout Italian territory, excluding Vatican City State and the Republic of San Marino.
2. www.designrevolution.it will make its deliveries either to the address provided by the user or to the pickup points indicated at the time of purchase.
3. Delivery, for Italian territory, is generally made within 15 working days, or, if no delivery date is specified, within the estimated timeframe at the time the delivery method is selected, and in any case within a maximum period of thirty days from the date of confirmation.
4. For European Union countries, delivery will be made within 20 working days, and in any case within a maximum period of thirty days.
5. In territories outside the EU, delivery will take approximately 30 working days.
6. If delivery cannot be made, the order will be sent to storage. In such a case, a notice will specify the location where the order is being held and the procedure for arranging a new delivery.
7. If you are unable to be present at the delivery location at the agreed time, we ask that you contact us again to arrange a new delivery date.
8. If delivery cannot take place due to causes not attributable to us more than thirty days after the date on which the order became available for delivery, we will assume that the intention is to terminate the contract.
9. As a result of the termination, the amounts will be refunded, including delivery costs, excluding any additional costs arising from the choice of a delivery method other than the standard method offered, without undue delay and in any case within 14 days from the date of termination of the contract. Transport costs arising from termination of the contract may include additional costs to be borne by the buyer.
10. Shipping costs are borne by the buyer and are explicitly shown at the time the order is placed.

Art. 10 – Transfer of Risk

1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them, including shipping costs, has been received, or at the moment of delivery, should this occur at a later time.

Art. 11 – Warranty and Commercial Conformity

1. The seller is responsible for any defect in the products offered on the site, including non-conformity of the items with the products ordered, pursuant to the provisions of Italian law.
2. If the buyer has entered into the contract as a consumer, meaning any natural person acting on the site for purposes unrelated to any business or professional activity they may carry out, this warranty is valid provided that: the defect appears within 24 months from the date of delivery of the products; the buyer submits a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by them; the online return form is correctly filled out.
3. In the event of non-conformity, the buyer who has entered into the contract as a consumer will be entitled to have the conformity of the products restored free of charge, by repair or replacement, or to obtain an appropriate reduction in price or termination of the contract with respect to the goods contested, with the consequent return of the price.
4. All return costs for defective products will be borne by the seller.

Art. 12 – Right of Withdrawal

1. In accordance with current legal provisions, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within a period of 14 days pursuant to art. 57 of Legislative Decree 206/2005, starting from the date of receipt of the products.
2. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 30-day period runs from the date of receipt of the last product.
3. Users wishing to exercise their right of withdrawal from the purchase may send an email, indicating the order number and the user’s name, to:

pec@pec.designrevolution.it

4. The buyer must also exercise the right of withdrawal by sending any explicit statement containing the decision to withdraw from the contract, or alternatively by submitting the standard withdrawal form set out in Annex I, Part B, of Legislative Decree 21/2014, which is not mandatory.
5. The goods may be returned to any point of sale located within Italian territory, as indicated on our web page, or shipped to:

Via Umbria, 8 – 31038 Paese TV

6. The goods must be returned intact, in their original packaging, complete in all their parts and with the attached tax documentation. Notwithstanding the right to verify compliance with the above, the site will refund the amount for the products subject to withdrawal within a maximum period of 14 days, including any shipping costs.
7. As provided by art. 56 paragraph 3 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the site may withhold the refund until the goods have been received or until the buyer has provided proof of having sent the goods back.
8. The right of withdrawal will not apply in cases where the services and products of www.designrevolution.it are included in the categories under art. 59 of Legislative Decree 206/2005.
9. The site will issue the refund using the same payment method chosen by the buyer at the time of purchase. In the case of payment made by bank transfer, and if the buyer wishes to exercise their right of withdrawal, they must provide the bank details: IBAN, SWIFT and BIC necessary to process the refund.

Art. 13 – Data Processing

1. The buyer’s data is processed in accordance with the applicable personal data protection regulations, as specified in the dedicated section containing the notice pursuant to art. 13 of EU Regulation 2016/679 (Privacy Policy).

Art. 14 – Severability Clause

1. In the event that one of the clauses of these General Terms and Conditions of Sale is deemed void for any reason, this will in no case affect the validity and enforceability of the other provisions contained in these General Terms and Conditions of Sale.

Art. 15 – Contatti

1. Any request for information may be sent by email to the following address info@designrevolution.it, by phone at the following number: +39 0422 451563, and by mail to the following address:

Via Umbria, 8 – 31038 Paese TV

Art. 16 – Applicable Law and Competent Jurisdiction

1. These General Terms and Conditions of Sale are governed by and interpreted in accordance with Italian law, without prejudice to any different mandatory provision that may prevail in the buyer’s country of habitual residence. Consequently, the interpretation, execution and termination of the General Terms and Conditions of Sale are subject exclusively to Italian law.
2. Any disputes related to and/or arising from these General Terms and Conditions of Sale must be resolved exclusively by the Italian judicial authority. In particular, should the buyer hold the status of Consumer, any disputes shall be resolved by the court of the place of domicile or residence of the buyer under applicable law.

These conditions were drafted on 07/21/2020.